Competitive Rates: Remitly consistently offers cost-effective transfer options, making it an excellent choice for budget-conscious users.
Wide Range of Destinations: With over 85 countries supported, Remitly provides access to numerous global destinations for money transfers.
Variety of Pay-In and Pay-Out Options: Users can choose from multiple funding and receiving methods, including bank deposits, cash pick-up, mobile wallet transfers, and home delivery.
Strong Security Measures: Remitly employs robust security measures, including identity verification, fraud detection, and encryption, ensuring the safety of transactions.
Customer Satisfaction Guarantee: Remitly offers a 100% satisfaction guarantee, providing peace of mind to users in case of issues or delays.
Mobile App: The mobile app receives high ratings, offering a convenient way to send money from smartphones.
Hidden Fees in Exchange Rate Margin: Approximately 35% of fees are concealed within the exchange rate margin, which can make it challenging to determine the exact cost of a transfer.
Limited Origin Countries: Some origin countries may have limitations on sending money to certain destinations, reducing flexibility for users.
Dated Website Design: Remitly’s website design is considered dated and may not offer the most modern user experience.
Variable Credit Card Processing Fees: Credit card processing fees can vary by location, and users may incur additional charges from their credit card providers.
Additional Bank Fees: Banks may impose extra fees when transferring money, impacting the final amount received by the beneficiary.
Exchange Rate Markups: Remitly’s exchange rates typically range between 0.5% and 2% worse than mid-market rates, potentially leading to slightly higher costs for users.
Multi-Currency Support: Revolut allows you to top up and hold multiple currencies, making it ideal for international transactions.
Expanding Features: It offers a growing array of extra features, including crypto trading and disposable virtual cards.
Premium Subscriptions: Revolut offers premium subscription options with valuable perks such as travel insurance.
Account Freezes: Customer accounts can be temporarily frozen for security reasons, potentially causing inconvenience.
No Full Banking Services: While it has a banking license, Revolut doesn’t yet offer full current accounts (no deposit guarantee or standing orders). Direct debits are only available in EUR and GBP.
Customer Support Concerns: Revolut’s customer support has received criticism for being less responsive and effective.